Terms of Service

1. Agreement to Terms

By accessing and using the services provided by Annui Petri Electronics ("Company," "we," "our," or "us"), you ("Customer," "you," or "your") agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use our services.

2. Description of Services

Annui Petri Electronics provides the following services:

• Sale of refurbished electronic devices
• Electronic device repair and maintenance
• Electronic waste recycling and disposal
• Corporate IT asset management solutions
• Technical consultation and support

3. Eligibility

You must be at least 18 years old to use our services. By using our services, you represent and warrant that you meet this age requirement and have the legal capacity to enter into these Terms.

4. Account Registration

Some services may require you to create an account. You agree to:

• Provide accurate, current, and complete information
• Maintain and update your information as necessary
• Keep your account credentials secure and confidential
• Notify us immediately of any unauthorized use
• Accept responsibility for all activities under your account

5. Purchases and Payments

5.1 Product Information

We strive to provide accurate product descriptions and specifications. However, we do not warrant that product descriptions are complete, reliable, current, or error-free.

5.2 Pricing

All prices are displayed in Malaysian Ringgit (MYR) and include applicable taxes unless otherwise stated. We reserve the right to change prices at any time without notice.

5.3 Payment Terms

Payment is required at the time of purchase unless otherwise agreed in writing. We accept various payment methods including credit cards, bank transfers, and other methods as specified.

5.4 Order Acceptance

Your receipt of an order confirmation does not signify our acceptance of your order. We reserve the right to accept or decline any order for any reason.

6. Warranties and Guarantees

6.1 Refurbished Products

All refurbished products come with our standard warranty period as specified at the time of sale. Warranty terms vary by product type and are clearly stated in your purchase agreement.

6.2 Repair Services

Repair services are guaranteed for a period of 90 days from the completion date, covering the specific issue addressed during the repair.

6.3 Warranty Limitations

Warranties do not cover damage caused by:

• Misuse, abuse, or negligence
• Unauthorized modifications or repairs
• Normal wear and tear
• Environmental factors (water, heat, etc.)
• Software issues not caused by hardware defects

7. Returns and Refunds

7.1 Return Policy

Products may be returned within 14 days of delivery if they are:

• In original condition with all accessories
• Accompanied by proof of purchase
• Free from damage not present at delivery

7.2 Refund Process

Approved refunds will be processed within 7-14 business days to the original payment method. Shipping costs are non-refundable unless the return is due to our error.

7.3 Exceptions

Certain items cannot be returned, including:

• Customized or personalized products
• Software and digital products
• Items damaged by customer use

8. Intellectual Property

All content on our website, including text, graphics, logos, images, and software, is the property of Annui Petri Electronics or its licensors and is protected by intellectual property laws. You may not use, reproduce, or distribute any content without our written permission.

9. Privacy and Data Protection

Your privacy is important to us. Our collection and use of personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference.

10. Prohibited Uses

You agree not to use our services for any unlawful purpose or in any way that could harm our business or other users. Prohibited activities include:

• Violating any applicable laws or regulations
• Infringing on intellectual property rights
• Transmitting harmful or malicious code
• Attempting to gain unauthorized access to our systems
• Interfering with the proper functioning of our services
• Using our services for fraudulent or deceptive purposes

11. Limitation of Liability

To the fullest extent permitted by law, Annui Petri Electronics shall not be liable for any indirect, incidental, special, or consequential damages arising out of or in connection with your use of our services. Our total liability shall not exceed the amount paid by you for the specific service or product that gave rise to the claim.

12. Indemnification

You agree to indemnify and hold harmless Annui Petri Electronics, its officers, directors, employees, and agents from any claims, damages, losses, or expenses arising out of your use of our services or violation of these Terms.

13. Force Majeure

We shall not be liable for any delay or failure to perform our obligations due to circumstances beyond our reasonable control, including but not limited to natural disasters, government actions, pandemics, or technical failures.

14. Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of Malaysia. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts in Selangor, Malaysia.

15. Dispute Resolution

15.1 Informal Resolution

Before pursuing formal legal action, we encourage you to contact us directly to resolve any disputes.

15.2 Arbitration

If informal resolution is unsuccessful, disputes may be resolved through binding arbitration in accordance with the rules of the Malaysian Arbitration Centre.

16. Modifications to Terms

We reserve the right to modify these Terms at any time. Material changes will be communicated through our website or via email. Your continued use of our services after such modifications constitutes acceptance of the updated Terms.

17. Severability

If any provision of these Terms is found to be unenforceable or invalid, the remaining provisions shall continue in full force and effect.

18. Entire Agreement

These Terms, along with our Privacy Policy and any other legal notices published on our website, constitute the entire agreement between you and Annui Petri Electronics.

19. Contact Information

If you have any questions about these Terms of Service, please contact us:

20. Acknowledgment

By using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.